Australian Business Customers looking for a better deal on Digital ISDN Phone services!

Have you noticed that many phone companies don't list ISDN rates?

Well I have found a great deal and thought this week I would share what I found.

Firstly a WARNING! Customers in capital cities have been approached and offered discounted ISDN30 / E1 Services that are what's called "Direct Connect" or Local loop for just $300+ per month. The problem with these services are that they are NOT normal ISDN services and are delivered using forms of Internet including VODSL / internet. Beyond stability issues the key issue here is LOCK IN!The fact is these direct connect customers CANT CHANGE PROVIDER IN THE FUTURE! Your services are not regular Telstra network based ISDN and as such you can't change providers. Recently a colleague informed me that his provider went out of business and he lost his phone numbers and had to have new ISDN service installed at a cost of more than $2000!






So Better Telecom offers Regular ISDN services that are based on Telstra network connections and have all regular features included.



Better Telecom Rates (ISDN) VIB Plus Plan (Flat Rate Long Distance)


The Better Telecom Fixed Wire rates refer to any charges incurred for an ISDN telephone line connection. The rates are as follows:


Monthly Access Charges



Service Price
ISDN 2 Home $45.50 Per Month
ISDN 2 $63.50 Per Month
ISDN 10 $305 Per Month
ISDN 20 $610 Per Month
ISDN 30 $885 Per Month


Local Calls and Data Calls



Service Price
ISDN Local Voice Calls 6.5 cents call connection plus
3.5 cents per minute
ISDN Local Data Calls 15 cents for the first 5 minutes or part thereof then 4 cents per minute thereafter* per 64Kbps channel
Local Voice Calls with 1488 Override Code~ 17.5 cents per call
(NO CONNECTION CHARGE)


National Calls



Service Price
Long Distance Calls 17.5c (Not Timed flat rate per call)
Long Distance Call Cap 17.5c


Mobile Calls



Service Price
Calls To Mobiles (all networks)*

17.5 cents per minute



Customer terms



  • Better Telecom Terms and Conditions are available
  • All prices quoted above include GST
  • No minimum contract term unless otherwise stated
  • All timed calls charged by the second
  • * Call connection fee of 15 cents per call applies to Calls to Mobile
  • Calls to calling cards are charged at a timed rate.
  • See our international rate sheet for calls to overseas destinations.



If you don't have ISDN already and need the connection prices they are:


Better Telecom New Line Connection Rates (ISDN)


Better Telecom has the ability to deliver installation of an ISDN service to your premises. Instead of waiting on long hold times through our major competitors let your account manager personally project manage your installation from start to finish.



ISDN 2



Connection Type Installation Cost
New ISDN 2 connection

$324.50

Conversion of an existing telephone service to ISDN

$190.30

Special Note: All prices listed above are a guide only and may be subject to change without notice. The final pricing for installation is decided by Telstra Wholesale upon completion of installation and is passed through to Better Telecom. All prices INC GST.



ISDN 10, 20, 30 Installation



Connection Type Installation Cost
10 Channel Service $2035
20 Channel Service $2750
30 Channel Service $3080
Each Additional 10 Channels $825

Special Note: All prices listed above are a guide only and may be subject to change without notice. The final pricing for installation is decided by Telstra Wholesale upon completion of installation and is passed through to Better Telecom. All prices INC GST.